Frequently asked questions

A few things you might want to know.

From booking and arrival to staying at Glomec Lodge or Glomec House, you’ll find answers to the most common questions here.

Booking & payment

How do I make a booking?

Glomec uses a booking enquiry system. Send your dates and stay details through the Booking Enquiry page and we’ll respond with availability.

Is my booking confirmed when I send an enquiry?

No. Sending a booking enquiry does not confirm a reservation. We’ll reply with availability and the next steps.

Can I change or cancel my booking?

Changes and cancellations depend on your booking conditions. Please see our cancellation policy.

Private rooms

Do I choose a particular room at Glomec Lodge?

No. You book a private room rather than a particular room. Rooms are allocated by the lodge.

Are the rooms private?

Yes. Guest rooms are private.

Are the kitchen and lounge shared?

Yes. Glomec Lodge has shared spaces where guests can cook, relax and spend time together.

Is Glomec Lodge booked as an entire property?

No. Glomec Lodge offers individual private rooms with shared common spaces.

Whole house

Do we have Glomec House to ourselves?

Yes. One booking gives your group exclusive use of Glomec House for the duration of your stay.

Is Glomec House suitable for groups?

Glomec House is designed as a private place for friends and family to stay together.

Are the kitchen and living spaces private?

Yes. The kitchen, dining and living spaces are exclusively for your group during your stay.

How do I get to Glomec?

See our Getting Here guide for travel information and directions to Glomec.

Where can I find restaurants in Myoko?

Browse the official Myoko Tourism restaurant guide, or pick up a local Myoko Winter Guide during your stay.

Where can I find information about the ski areas?

See the official Myoko Tourism ski-resort guide for information about the ski areas around Myoko.

Are there onsen in Myoko?

Yes. Myoko has several hot-spring areas. See the official Myoko Tourism onsen guide for more information.

What is the cancellation policy?

Cancellation terms depend on your booking conditions. For the current terms, please see our cancellation policy.

Still have a question?

If you can’t find what you need here, send us a message and we’ll be happy to help.